CIS & BPO
Our CIS and BPO services are one extension of our IT service offerings. Our services are built on a domain expertise, and are enabled by innovative technologies. We provide customized solutions for our clients who rely on us for effective support. Our CIS and BPO services include IT helpdesk, HR services, product support and financial services.
The most successful companies have two common characteristics: they focus on core competencies, and flawlessly execute on a consistent basis, in every area of business. To achieve the desired goals in an environment with increasing costs and competition, many organizations are turning to Customer Interaction Services (CIS) & Business Process Outsourcing (BPO) for streamlining their operations and increasing profitability. Microcells' Business Process Outsourcing (BPO) services combine domain expertise, process skills and technology to deliver high-class process outsourcing.
MICROCELL SYSTEMS BPO excels at developing reliable and scalable solutions for essential business processes, consecutive with industry best practices and metric-based Quality norms. Microcell offers clarity in delivering CIS & BPO solutions. We deliver clients a clear roadmap that is designed to enhance productivity and reduce costs through process assessment, process standardization and process re-engineering. Microcell is a expert in managing business processes, offering a broad portfolio of enterprise G&A and industry-specific services. Services are seamlessly delivered from a global delivery network to meet a client's business objectives, cultural and language needs, and cost reduction goals.
CIS & BPO
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